We are confident you will enjoy using it for many years to come.

The Product warranty is for a period of 1 year (12 months) - (unless otherwise stated by the retailer) from the date of original purchase (date of receipt) against defective materials and workmanship.

If, after reading the instruction book trouble-shooting guide, you believe that there is a technical fault with the product, you should return it to the retailer where you purchased it. Videocon will comply with the warranty on the same terms and conditions as those normally offered to consumers in that country.

In case of difficulty, details of our authorized Service Department, (who will also be pleased to help you with regard to queries concerning the guarantee or the use of your product) are below.

Warranty Terms and Conditions:

1. This warranty is only valid when accompanied by the original Invoice, sales receipt or confirmation from VIDEOCON of the warranty period. If the serial number is defaced, missing or illegible, the warranty with VIDEOCON is null and void. In this case you should contact the dealer from whom the product was purchased.
   
   
2. VIDEOCON’s obligations are limited to the successful repair or, at it’s discretion, replacement of the product of defective component(s).
   
   
3. VIDEOCON invests heavily in its Service Network to ensure all repairs are completed in a speedy and professional manner. For this reason Warranty repairs must be carried out by either the original dealer, or an authorized VIDEOCON dealer or an authorized VIDEOCON Service Centre. The cost of repairs carried out by non-authorised dealer in warranty will not be re-imbursed unless preauthorized by VIDEOCON Service Department. In the event of an unauthorized warranty repair failing, VIDEOCON will not accept liability for the cost of rectification or for any damage caused by such unauthorized repair work.
   
   
4. TV set are intended for use in the country where it was sold. VIDEOCON do not therefore accept liability for the cost of adaptation from one television broadcast system to another (e.g. from PAL-I to PAL BG or SECAM). Should you choose to have this product adapted, the VIDEOCON warranty will not cover and no reimbursement will be made for the adaptation.
   
   
5. The VIDEOCON warranty does not cover any of the following actions:
   
   1. Periodic check ups, maintenance and repair of replacement of parts due to normal wear and tear.
   2. Cost relating to transport, removal or installation of the product.
   3. Misuse, including failure to use the product for its normal purposes or incorrect installation.
   4. Damage caused by Lightning, Water, Fire, Acts of God, War, Public Disturbances, incorrect mains voltage, improper or insufficient ventilation or any other cause beyond the reasonable control of VIDEOCON.
      
      
6. This warranty is valid for any person who has legally acquired possession of the product during the initial warranty period.
   
   
7. The consumer statutory rights in any applicable national legislation whether against the retailer arising from the purchase contract or otherwise are not affected by this warranty. Unless there is national legislation to the contrary, the right under this warranty is the consumers sole rights and VIDEOCON. Its subsidiaries and distributors shall not be liable for any indirect or consequential loss or damage to records, compact discs, video or audio tapes or any other related equipment, software or material.
   
   
   For assistance please call our After sales helpline number 0845 293 7697